ALFASHIP

AGENCIES (SINGAPORE) PTE LTD

Well-positioned to attend to every aspect of your vessel’s needs and offers the full range of Shipping and Port Agency services in Singapore

Port Agency

We carry close relationship with ship owner, manager and charterer by taking care of every aspect of port calls. Not just as an agent but a reliable partner.

Logistic Services

At AlfaShip, we value time and understand the meaning of a deadline. The AlfaShip logistics team works 24/7 and is well-versed with all the requirements allowing us to better fulfil our obligations and provide on-time deliveries.

Offshore Services

We have in-house ship supply department who are trained to protect customers’s interesr by providing timely response with most competitive quote.

About US

AlfaShip Agencies (Singapore) Pte Ltd is a fast growing port agency in Singapore. We are a group of dedicated professionals, providing quality ship agency services in Singapore around the clock. We offer a full circle of port agency services with the most competitive agency fees without compromising on service standards. We stay connected with our valuable customers live via WatsApp and Skype to attend and respond to their queries.

Dedicated Crew Change Team

Dedicated Crew Change Team

Crew change processes have gone through a 360 degree change in Singapore due to the global pandemic - Covid 19. Layers of checks by Government bodies, documentation gathering and multiple submissions within strict deadlines. AlfaShip has trained and developed a separate crew change team to meet these demands by working closely with the authorities and the customers. This partnership has been proven successful and has provided the peace of mind to our many customers.

24/7 AGENCY LIVE SUPPORT

24/7 AGENCY LIVE SUPPORT

We provide 24/7 daily live support via WhatsApp and Skype. Plan your ship port call well ahead by contacting our friendly Port operator.

SHIP TECHNICAL SUPPORT

SHIP TECHNICAL SUPPORT

AlfaShip is well connected and has the relevant experience to assist our customers with all technical needs from sourcing out spares and technicians to address major technical faults. Connect with our Master Mariner to assist you with any technical issues.

Fast Ship Turnaround

Fast Ship Turnaround

Regardless of the type of Port call, we plan, monitor and partner all relevant parties to achieve a fast turnaround in the Port. The team has an internal strict KPI for each type of Port Call.

Plan your ship port call well in advance. Discuss with our friendly Port Operator to have complete visibility.

Truly 24/7 ship and port agency in Singapore

OUR SERVICES

AlfaShip provides a full range of shipping services including shore, offshore, general and technical services. Our experienced Liner & Port Agency teams are ready to serve you.

PORT AGENCY

PORT AGENCY

Providing a full range of Port and Ship Agency services in the Singapore Port Limit as well as the Outer Port Limit (OPL).

HUB AGENCY

HUB AGENCY

Providing services as a Regional Owner Protecting Agency (OPA) via our Singapore head office. Our hub agency team operates around the clock, partnering with the local agents in Southeast Asia maintaining the service standards and operating in the best interests of our clients.

OFFSHORE SERVICES

OFFSHORE SERVICES

We provide various offshore services including but not limited to Bunker Survey, On & Offshore Survey, Port Captaincy, Technical support, Gas free, Tank cleaning, Underwater cleaning and freshwater supply.

LOGISTICS

LOGISTICS

Providing service for ship spares custom clearance, transportation, taxations and warehousing.

FLAG MANAGEMENT

FLAG MANAGEMENT

Planning to register a ship under the Singapore flag? You are welcome to speak with our friendly port operators to understand the process better and find out how we can help you.

SHIP CHANDLER

SHIP CHANDLER

Our network of suppliers are reliable, provide competitive rates and they supply quality provision and stores to our customers. We only work with the best.

OUR RESPONSE TO COVID-19

As the COVID-19 pandemic continues to impact daily life, we place our customers’ and our employees’ health and wellbeing as our highest priority.

We are doing everything in our capacity to prevent the potential spread of COVID-19 through crew changes.

Our partnership with the Port and Immigration authorities in Singapore has been dynamic due to the constant changes in regulations and implementation of innovative solutions to curb the spread as well as to cater to individual needs.

We know that the worldwide port restrictions on crew changes have placed an undue amount of stress on Ship Owners and Crew Manning Agents. We know and understand the anguish of crew members being stranded onboard vessels for many months yearning to return home to reunite with their families.

Introducing to you our Crew Change Specialist Team

Our Team has been processing multiple crew changes during the onset of the pandemic to date and is armed with the knowledge and the know-how to help our customers throughout the whole process.

Our experienced and friendly Crew change specialists will guide our customers throughout the whole process and ensuring a smooth customer experience.

A dedicated Crew change Specialist will be assigned to each customer from start to end, ensuring complete control hence eliminating chances of error during the process.

Our Crew change Specialists are well connected by email, phone and WhatsApp to provide uninterrupted customer support.

Despite the mounting operating costs, we still claim to be the most competitive ship agency in town.

Having challenges?

Do connect with us and let us help you.

WE WANT TO HEAR FROM YOU!

Contact Us

EMAIL

agency@alfaship.com.sg

Phone

+65 66403294

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WhatsApp

+65 8874 6557

Location

51 Changi Business Park Central 2 #04-05, The Signature 486066 Singapore.

Skype

portops2012

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